Privacy & Terms

Privacy Policy

At Grey Matter Group, we take your privacy seriously. This Privacy Policy explains how we collect, use, and disclose personal information when you use our website www.greymattergrup.com , our freight forwarding, logistics, custom clearance, and warehouse storage services, and when you communicate with us.

What Information We Collect:

When you use our website and services, we may collect personal information from you, such as your name, email address, phone number, and shipping address. We may also collect information about your purchases, transactions, and interactions with our website and services.

How We Use Your Information:

We use your personal information to provide and improve our services, to communicate with you, and to fulfill your orders. We may also use your information to send you promotional emails and offers, unless you opt out.

We may share your personal information with our service providers and partners who assist us in providing our services, such as shipping companies and customs brokers. We may also disclose your information when required by law or to protect our rights and interests.

Your Rights:

You have the right to access, correct, and delete your personal information that we hold. You also have the right to object to the processing of your information and to restrict its use. To exercise these rights, please contact us at info@greymattergrup.com.

Security:

We take reasonable measures to protect your personal information from unauthorized access, disclosure, and use. However, no system is completely secure, and we cannot guarantee the absolute security of your information.

Changes to this Policy:

We may update this Privacy Policy from time to time, and we will notify you of any material changes. By continuing to use our website and services, you consent to the updated policy.

Terms of Use

These Terms of Service (“Terms”) govern your use of our website www.greymattergrup.com , our freight forwarding, logistics, custom clearance, and warehouse storage services, and any other services we offer.

By using our website and services, you agree to these Terms. If you do not agree to these Terms, you may not use our website and services.

Intellectual Property:

All content on our website, including text, graphics, logos, images, and software, is the property of Grey Matter Group or its licensors and is protected by copyright, trademark, and other intellectual property laws.

You may not use our content without our permission, except for personal, non-commercial purposes. You may not copy, distribute, modify, or create derivative works based on our content.

Our Services:

We offer freight forwarding, logistics, custom clearance, and warehouse storage services to customers who want duty delivery paid services from Pakistan to Canada and vice versa and similarly with China. Grey Matter Group exports leather, pink salt, frozen meat, and potatoes from Pakistan to Canada, UK, USA, Europe, and central Asia.

When you use our services, you agree to comply with all applicable laws and regulations, including export and import laws. You are responsible for ensuring that your shipments comply with these laws and regulations.

Fees and Payment:

We charge fees for our services, which are displayed on our website or provided to you in writing. You are responsible for paying all fees in advance before ordering any service or product.

We may require a deposit or prepayment for our services, and we may withhold or suspend our services if you fail to pay our fees.

Disclaimer of Warranties:

Our website and services are provided “as is” and “as available” without warranty of any kind. We do not guarantee that our website and services will be uninterrupted, secure, or error-free, or that any defects will be corrected.

Limitation of Liability:

To the maximum extent permitted by law, we are not liable for any direct, indirect, incidental, or consequential damages arising from your use of our website and services.